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Grow Your Business With US Carrier Express

We partner with independent owner-operators to deliver competitive rates, consistent freight, and the support you need to keep your wheels turning.

Got Questions?

Frequently Asked Questions

I am an owner operator in a need of carrier but what makes you special and how much do you charge?
We like to think that we can offer slightly better service for severely reduced prices, our rates reflect that. We have fixed rates of 12% per load, paid on a weekly basis, plus associated weekly charges. Lease purchase program available. It is walk away lease!
I am interested, what s next?
Well, we are glad to hear that. For beginning scroll down the FAQ. If we are missing something give us a call and we can start it from there
What types of trucks you operate?
We are focused on signing OTR Owner – Operators all types of Flatbeds, Conestoga, Dry Vans and Reefers.
Do I have personalized Truck Dispatcher?
That and more. We try to learn everything that is important for great dispatch, from your preferences, execution and deliveries to assigning no more than 6 drivers and trucks per dispatcher. As a result, the distribution of the time dedicated for finding the perfect load is divided among those 6 or sometimes less drivers. Your dispatcher is available, undistracted and 100% focused on finding the best deals and negotiating the best rates in a timely manner.
From my previous experience sometimes I did not get along entirely with my dispatcher, what happens in this case?
We understand your worries, however we try to train, employ and maintain the best dispatchers, who are as eager in providing best customer service as we are, the owners. However, we are customer oriented and in a case like this we can assign you a new dispatcher without further explanation from your side. Furthermore, he can be replaced temporarily by someone else in unforeseen situations or during his holiday season.
What happens when I really want to go to a certain destination but my dispatcher is strongly advising me against it?
It is his job to let you know about the outcome if going to a certain place, but at the end we are here for you. We know the market and the rates for going towards and out a place and even though we feel responsible to be honest about it, it is your truck and your desire, so we will make it happen.
How experienced are your dispatchers?
From 2 years to almost a decade, we have a reliable team of people that know the market and the place to be. But the experience is not the only factor, we are a group of people that are always cooperating in order to find the best deals and loads possible.
How do you know who will be the best match for me?
While every colleague of ours has experience with the types of trucks we operate, we have teams of people specialized in the type of truck you have. So if you are OO with a reefer you will be assigned a dispatcher from our Reefer team… and the same goes for Flatbed or Dry van owners.
What is the load booking process?
For every driver we operate, we generate info, preferable routes, rates, and types of commodities being transmitted. We will also know if you are willing to let us book the freight for you right away, or should we ask you firstly for your confirmation. Nevertheless, finding the best-paid loads is not always straightforward, during this period we would prefer to trust us and let us do the part. However, it is up to you, if you prefer it that way we will always ask for your confirmation before booking a load, even if this leads us to a delayed or sometimes a missed opportunity for a better-paid load.
Where do you find the loads?
Besides the general Load boards, over the years we have built relations with some of the most reliable brokers on the market and we cooperate daily for a mutual benefit.
I am Owner Operator, busy and very often on the road, can you do a full dispatch for me?
Certainly, that is our job, from finding the perfect load to taking care of all the paperwork we will do everything in our power for smooth dispatch and delivery of every freight.
Do you cover all 48 contiguous states?
We do! And that’s not all, we know at what time what destination is the place to be for the best paid freights.
Why working with us?
GREAT RATES – we do have the best rates! Do it on your own and half of the operating costs are towards running your Load boards open. You get that and more here for a fraction of the price WE HANDLE YOU DELIVER – we find you loads, negotiate the rates and take care for all the paperwork from BOL, POD, and TONU to shipping documents and rate confirmations REDUCE EXPENSES – we should reduce your cost but also save you time and headache PERSONALIZED DISPATCH – dedicated dispatcher that will know your preferences but also a team of people behind it should he need assistance
Let’s talk figures. What are you recent trends?
Experienced drivers will know that in the trucking industry no week is the same, let alone a year. While we are really good in what we do, we can’t promise miracles. The experience of the driver and unprecedented situations like today will play sometimes a major role. But we are proud of what we do even in volatile times like this moment… Our 3 months average for Q2 is as follows: $3,06 Flatbed, $2,55 Dry Van $3,1 Reefers Record set gross $ 10 800, flatbed owner, second week of May 2024 NOTE: This is the only FAQ question that is updated regularly. If interested in yearly analytics contact us, we will gladly provide it!
So, when can I start?
Right away! Once we receive your documents, your personalized dispatcher will contact you in order to generate all the required info: from what type of truck and equipment you own to what are your prefer lines, destinations and days you want to drive. After that we are good to go.